Data protection and processing of personal data
Personal data are data that concern a person who is or can be identified. Data protection principles guide the processing of personal data and protect an individual’s privacy when personal data are processed.
The Ombudsman for older people only processes personal data for a legitimate reason. The purpose of processing of personal data is the recording, monitoring and processing of matters handled by the Ombudsman for the older people. The processing is based on consent given by the person who introduced the matter, or the Ombudsman for older people’s statutory duties provided by law.
You have the right to request access to or rectification or erasure of your personal data or restriction of processing of your personal data. In some cases, you may also have the right to object to the processing of your personal data.
You can request to access your personal data by contacting the registry of the Ombudsman for older people by email, post or telephone using the contact details shown below. You should include your telephone number in your request for information to make requesting additional information easier. Before you can be provided with the information you must prove your identity.
In Finland, compliance with data protection legislation is supervised by the Data Protection Ombudsman. Further information on your rights based on data protection legislation can be found on the website of the Office of the Data Protection Ombudsman.
Controller
Ombudsman for older people, P. O. Box 24, FI-00023 Valtioneuvosto
Registry email: vanhusasia(a)oikeus.fi
Tel. +358 (0)29 566 6800
Data Protection Officer
Assi Suominen
email: assi.suominen(a)oikeus.fi
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Links to other services
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Visitor tracking
The open source Matomo software is used for visitor tracking. Matomo does not set cookies or store any other information on the visitor’s terminal device.
Matomo collects statistical data that The Ombudsman for older people uses to develop the content of the site and to monitor its quality. The data is used to monitor visitor numbers and plan service capacity.
Matomo is hosted by the Legal Register Centre, and the visitor tracking data is stored on the servers of the Government ICT Centre Valtori in the European Economic Area. The data is kept for two years.
How does Matomo work?
Matomo identifies the rough geographical location of the visitor (which country the visitor is in). A truncated IP address is used to determine the location information. In addition, Matomo generates an identifier for the visitor, which it uses to collect information about the pages the user has visited and the times of access, as well as the web browser, device model and operating system.
The processing of visitor tracking data is based on the performance of duties in the public interest of the authority, such as ensuring proper service for the administration’s customers (Administrative Procedure Act). Visitors have a legal right to object to the processing of their personal data.
Visitor tracking data is never disclosed outside the administrative branch of the Ministry of Justice in a way that would allow individual visitors to be identified. Statistical data can only be used for the development and communication of the online service.
Preventing visitor tracking
No visitor data is collected unless the visitor explicitly accepts all cookies. If visitor tracking data has already been collected, data protection rights can be exercised only if the visitor provides the additional information necessary to verify their identity and identify their visitor data.